Your Privacy Matters to Us

NovaDream Studios Privacy Policy

At NovaDream Studios, located in Shoreditch, London, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website, games, and other services (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect several types of information from and about users of our Services, including:

• Personal Information: This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and any other information you voluntarily provide to us when you create an account, subscribe to our newsletter, participate in surveys, or contact us.
• Usage Data: We automatically collect information about how you use our Services, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand user behavior and improve our Services.
• Device Information: We may collect information about the device you use to access our Services, including the device model, operating system, unique device identifiers, and mobile network information.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device and allow us to recognize you when you return to our Services. You can control cookies through your browser settings. See our Cookies Policy for more details.
• Game Data: When you play our games, we collect data related to your gameplay, such as your progress, scores, achievements, and interactions with other players. This data helps us improve the game and provide you with a personalized experience.

How We Use Your Information

We use the information we collect for various purposes, including:

1. Providing and Improving Services: We use your information to provide, maintain, and improve our Services, personalize your experience, and develop new features and functionalities.
2. Communicating with You: We may use your information to communicate with you about our Services, send you updates, newsletters, and promotional materials, respond to your inquiries, and provide customer support.
3. Analyzing Usage Data: We use usage data to analyze trends, monitor the effectiveness of our marketing campaigns, and improve the overall user experience.
4. Personalizing Game Experiences: We use game data to personalize your gaming experience, provide you with relevant challenges and rewards, and improve the game's overall design.
5. Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
6. Preventing Fraud: To detect, prevent, and address technical or security issues, and to protect against fraudulent, abusive, or unlawful activities.

How We Share Your Information

We may share your information with:

• Service Providers: We may share your information with third-party service providers who assist us in providing and improving our Services, such as hosting providers, data analytics providers, and customer support providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
• Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. However, we will only do so with your consent.
• Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
• Aggregated Data: We may share aggregated, non-personally identifiable information with third parties for marketing, advertising, research, or similar purposes.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption to protect sensitive information during transmission and storage.
• Secure Servers: Storing your information on secure servers that are protected by firewalls and other security measures.
• Access Controls: Limiting access to your information to authorized personnel who need it to perform their job duties.
• Regular Audits: Conducting regular security audits and assessments to identify and address vulnerabilities.

Despite these measures, no security system is impenetrable. In the event of a data breach, we will notify you as required by applicable law.

Your Rights

You have certain rights regarding your personal information, including:

• Access: The right to access the personal information we hold about you.
• Correction: The right to correct any inaccurate or incomplete personal information we hold about you.
• Deletion: The right to request that we delete your personal information, subject to certain exceptions.
• Objection: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Restriction: The right to restrict the processing of your personal information under certain circumstances.
• Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact our Data Protection Officer at privacy@nova-dream-studios.com or write to us at Waterside Way, London SW17 0HB, UK.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it.

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information as soon as possible. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@nova-dream-studios.com.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Effective Date" at the top of this Privacy Policy. Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

This Privacy Policy is effective as of October 26, 2025.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@nova-dream-studios.com
• Address: Waterside Way, London SW17 0HB, UK
• Phone: +44 203-868-9501

You may also contact our Data Protection Officer, Eleanor Vance, at the email address listed above.